🔥 Shipping, Returns & Terms
At Fuego Herbs, every product is crafted in small batches with care and intention. By shopping with us, you agree to the policies below.
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🚚 Shipping
• Processing Time: Please allow 2–3 business days for us to prepare and package your order.
• Delivery Estimates: Orders usually arrive within 3–7 business days once shipped. Carrier delays, weather, or holidays may affect timing.
• Tracking: You’ll receive tracking details once your order ships.
• Warm Weather Notice: Some butters and balms are heat-sensitive. Please bring packages inside promptly. Texture changes do not affect product quality.
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🔄 Returns & Refunds
• All Sales Final: Due to the nature of herbal teas, oils, butters, and salves, we cannot accept returns or exchanges.
• Damaged or Incorrect Orders: If your order arrives damaged, defective, or incorrect, contact us at info@fuegoherbs.com within 7 days of delivery. Include your order number and photos so we can assist quickly.
• Cancellations: Orders cannot be canceled once processed or shipped.
• Refunds: Refunds are only issued in cases of damage or error. Approved refunds will be processed back to your original payment method within 5–7 business days.
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📜 Terms of Use
• Website Use: Content on this site is for personal, educational, and wellness purposes only.
• Products: Our herbal products are handcrafted for self-care and ritual. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration (FDA).
• Intellectual Property: All text, images, and designs are property of Fuego Herbs and may not be reused without permission.
• Limitation of Liability: Fuego Herbs is not liable for any misuse of our products. Always consult your healthcare provider before use, especially if pregnant, nursing, or taking medications.
• Governing Law: These terms are governed by U.S. law.
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✨ Thank you for supporting small-batch herbal care. Your trust and support keep the flame alive.